Frequently Asked Questions
How are your products friendly to the environment?
WallBottle creates custom photos and wall art printed on HP Recycled Satin Canvas made with recycled plastic bottles. The canvas is printed in the USA with UL GREENGUARD Gold Certified environmental inks and mounted on wooden frames sourced from sustainably-managed forests.
At WallBottle, we strive to leave the planet better than we found it. WallBottle and its suppliers have developed individual goals and benchmarks for improving our combined environmental footprint.
What size and type does my photo need to be?
For the best quality prints, we recommend that your photos and images be JPG format with an sRGB or RGB color profile. Images may be 50 megapixels in resolution, meaning photos taken with your mobile phone will print just fine.
We recommend canvas prints be within 100-300 dpi. But don’t worry, you will receive a warning if the resolution of an image is insufficient to produce a quality product.
Will I see a preview of the photo before the canvas is made?
A preview of your canvas print will be provided after you have uploaded your image.
What is your turnaround time?
Standard FREE shipping is 3-5 business days from the date your order is placed. Expedited shipping is available for a fee at checkout. Shipping is only available within the continental United States. Additional fees apply for Hawaii, Alaska, and Puerto Rico.
Who can I contact if I have questions?
For questions about your product, about WallBottle, or our partnership with WWF, please contact us at firstname.lastname@example.org.
How do I check the status of my order?
After you’ve placed an order, you will receive an email confirmation. When your order ships, you will be notified by email with tracking details so you can check the status of your order.
Is the canvas ready to hang?
Our canvas prints include mounted hardware and are ready to be hung.
What is your return policy?
At WallBottle the quality of your wall art is our top priority. If for any reason you are not satisfied with your order, please contact us so we can make it right. You can reach us at email@example.com.
How much of my order is donated to WWF?
Each canvas purchase donates $3 to WWF. We share the organization’s vision to build a future in which people live in harmony with nature.